TED: The art of valuable conversation

Once we develop good conversation-listening skills ourselves, we are likely to notice how few people have them and may often come away from social interactions feeling bored, depleted and even abused. Good conversation is a skill one can learn, but we have to care enough to develop it. Great refresher on the do’s and don’ts in this clip.

When your job hinges on how well you talk to people, you learn a lot about how to have conversations — and that most of us don’t converse very well. Celeste Headlee has worked as a radio host for decades, and she knows the ingredients of a great conversation: Honesty, brevity, clarity and a healthy amount of listening. In this insightful talk, she shares 10 useful rules for having better conversations. “Go out, talk to people, listen to people,” she says. “And, most importantly, be prepared to be amazed.”  Here is a direct video link.

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